Frequently Asked Questions

Why should I join BanyanWay?

Everyone can join BanyanWay even if you’re not single. By joining, you help build the network that enables your single friends and family members find a perfect match.

Privacy: What do you do with my information?

We take your privacy seriously. Please check our Privacy Policy. We will never post anything on your Facebook page without your permission. We use your Facebook network to help your friends and relatives find matches.

Pricing: Do I have to pay for joining BanyanWay?

No. Joining BanyanWay is free.

I don’t have an immediate need for such a service. Why should I join BanyanWay?

Even though you may not know anyone who’s looking for a match, by joining BanyanWay you help make the network larger and stronger.

Do I need to have a Facebook account to join BanyanWay?

Yes. A Facebook account is currently required to join BanyanWay.

When will I be able to create a profile and start finding matches within BanyanWay?

If you are single looking for a life partner, please download our mobile app from either the App Store or Google Play. If you are a parent or relative interested in helping someone you know find a life partner, then you can create an account at www.banyanway.com. After creating your account, you will be asked to gain approval from the boy or girl you want to help. Once they provide that approval, you will be able to create a profile for them and set up search criteria. After that, relevant profiles will be provided on a daily basis for you to review.

I am a parent looking for a match for my son or daughter. Will I be able to use BanyanWay?

Yes! You should join BanyanWay and ask your son/daughter to join BanyanWay too. You’ll both be able to use BanyanWay to find a match.

How can I help grow the trusted network on BanyanWay?

First, join BanyanWay. Once you join you can invite your friends and family on Facebook to also join.

Can I access BanyanWay on my mobile phone?

Yes. BanyanWay is designed to run on your mobile phone. Simply go to www.banyanway.com on your mobile web browser.

How can I contact someone that I met at one of your Hello! Events?

We highly encourage you to approach the person and exchange contact information at the event. Alternatively, you will be invited to join a private Facebook group after the event, where you can reach out to him/her.

How can I contact someone that I met at one of your Milan Events?

We highly encourage you to approach the parents and exchange contact information at the event, if you feel your children would be a good match for each other. Alternatively, you can contact one of us after the event, and we can help you both families get connected.

How can I be notified of future events?

Please like our Facebook page www.facebook.com/BanyanWay and you will get updates about upcoming events.

Where can I give feedback about the event and suggestions for future events?

At BanyanWay, we welcome your feedback and you can offer it in different ways. At the end of every event, we request feedback from all participants. You can also send comments/feedback to customersupport@banyanway.com. If you would like to speak to someone, you can call us at 770-744-0609 or 404-828-0823.